This is Viapass’ cookie policy (hereinafter "Viapass", "we", or "us"). Viapass is an interregional entity under Belgian law with registered office at De Koninckstraat 40, PO Box 19, 1080 Brussels and registered in the Crossroads Bank for Enterprises under number 0558.940.031.
The purpose of this cookie policy is to inform you about Viapass' use of cookies. This cookie policy should be read in conjunction with the privacy policy found here.
This cookie policy is subject to change, for example, in response to new features on the website. So, we recommend that you consult this cookie policy on a regular basis. Important changes will be announced via the website. This version of the cookie policy was last modified on 01/11/2025.
I. What are cookies?
Cookies are small text files that are placed on your browser, your computer or your mobile device. Cookies can perform a number of functions, such as allowing you to navigate efficiently between pages, remembering your preferences and generally improving your user experience.
When you visit our site, we generally use both essential (primarily strictly necessary) and non-essential cookies, primarily functional cookies and analytical cookies.
Cookies also usually have an expiration date. The so-called session cookies are automatically deleted when you close your browser. Permanent cookies, on the other hand, remain stored on the user's device for a certain period of time, sometimes even until manually deleted.
A further distinction can be made between "first-party" cookies and "third-party cookies". For "first-party cookies", Viapass has full control over the information collected through these cookies and places them on its website itself. With third-party cookies, data is sent to a third party because the cookies are placed by other parties (i.e. cookies from a domain other than the one you are visiting).
Information about expiration date and 'first' or 'third' party cookie can be found below.
II. What cookies do we use?
Here below is an overview of the cookies used by Viapass.
A. Strictly necessary cookies (always enabled)
Strictly necessary cookies are required for the functioning of the website and cannot be disabled via the cookie banner in our systems. In most cases, these cookies are used only in response to an action you take that essentially requests a service, such as logging into the website or filling out a form. These cookies are placed directly on your browser by Viapass based on our legitimate interest in providing a well-functioning and secure website. You can set your browser to block these cookies or to alert you to them, but some parts of the website will then not work.
| Cookie name | Domain | Type | Duration | Type | Purpose |
| uid | .viapass.be | first-party | 1 year | Session | CMS |
| PHPSESSID | .viapass.be | first-party | 1 year | Session | CMS |
B. Functional cookies
Functional cookies enable the website to offer additional features and personalised settings. These cookies are placed directly on your browser by Viapass based on our legitimate interest in providing a well-functioning and secure website. You can set your browser to block these cookies or to alert you to them. If you do not allow these cookies, some of our services may not work correctly. You can disable these cookies by changing your browser preferences or via the cookie banner.
| Cookie name | Domain | Type | Duration | Type | Purpose |
| _GRECAPTCHA | .google.com | first-party | Deleted on closing browser/ | Session | Security via reCAPTCHA |
| SID | .google.com | third-party | 2 years | Permanent | Security and fraud prevention |
| HSID | .google.com | third-party | 2 years | Permanent | Security and fraud prevention |
| AEC | .google.com | third-party | 6 months | Permanent | Fraud prevention and policy compliance |
C. Analytical cookies
These cookies collect information about how you use our website. For example, which pages you view most often, how long you stay on those pages, etc. The purpose is to help us improve functionality (for example, to fix error messages on certain pages of our website) and to understand which pages and which sections are most successful. If you do not allow these cookies, we will not know when you visited our site.
These cookies cannot be used without your prior consent and are therefore prompted when you first visit our site. You can withdraw your consent at any time (at a later date).
| Cookie name | Domain | Type | Duration | Type | Purpose |
| _ga | .viapass.be | first-party | 1 year | Permanent | Distinguishing users |
III. How can you manage or delete cookies?
You can accept all cookies, reject all cookies or adjust your cookie settings via the cookie banner that appears on our website when you first visit the site. If you reject cookies or do not click on our cookie banner, only essential cookies will be placed on your browser. If you have given your consent to the placement of non-essential cookies, you have the right to withdraw your consent at any time. You can withdraw your consent via the cookie banner on our website. You can revoke your consent at any time through the cookie settings or by changing your browser preferences. Depending on your selected cookie preferences, the full functionality or personalised user experience of this website may not be available.
Many web browsers also offer the option of controlling certain cookies via the browser settings.
Read how to manage cookies in popular browsers here:
You can find more information about deleting and blocking cookies on the website https://allaboutcookies.org/.
IV. Data subjects’ rights
Certain information we collect from you through cookies allows us to identify you as a natural person or can be linked to you. Consequently, this data qualifies as personal data, making our Privacy Policy applicable to the processing of this data by our cookies. You can find your rights as a data subject in Title 10 of our Privacy Policy.
V. Retention period for personal data
The cookies we place may collect personal data. The retention period for this collected personal data may differ from the retention period (lifetime) of the cookie. We never keep personal data longer than necessary for the purpose of processing for which the personal data was collected. You can find more information about this in Title 9 of our Privacy Policy.
VI. Transfer of personal data
In principle, Viapass strives not to process personal data outside the EEA. Exceptionally, some data may be stored or transferred outside the European Economic Area (EEA). Certain third parties (e.g. Google) engaged by Viapass, who have access to (personal) data collected by the cookies, may transfer your (personal) data to a country outside the European Economic Area (e.g. to the USA). You can find more information about this transfer in the privacy and cookie policies of the respective third parties (e.g. Google Analytics).
Viapass uses Google Analytics cookies to analyse your use of its website. You can withdraw your consent to the placement of these cookies at any time. If you use Google Chrome, you can also always install the Google browser extension that provides an opt-out for Google Analytics cookies.
VII. Questions?
If you have any questions about our cookie policy and your choices, please contact dpo_office@viapass.be.
You can find more information in our privacy statement.